Real People 2: Johnny Linnert (@johnnylinnert) is the International Coordinator of PechaKucha, now in over 700 cities worldwide. His job is to somehow manage all the hundreds of events (and dozens of problems!) going on each month, which is why he emphasises creativity and empathy. #entrepreneurship #pechakucha #business #design #tokyo #management #motivation #inspiration #leaders
My first in a new series where I highlight amazing people who run startups. I ask them to handwrite one sentence describing their secret to success. #1! Jay runs crowd operations at Gengo. He's a fantastic motivator and manager who has radically improved our service. His secret? Focus. #business #startups #management #entrepreneurship #motivation #inspiration #leaders
Plenty of businesses make bold claims. But how do you prove them?
Six months ago we started an experiment. Piece by piece, we exposed our operational metrics to the public on our Open Data website, allowing anyone to see real data about our performance. As a crowd translation service, that means our turnaround time, our quality, our customer satisfaction, and our platform’s reliability. It’s completely unique in our industry, and rare in many others.
Most startup founders are familiar with the idea of technical debt, whereby poor system design or coding builds problems over time and makes it hard to improve a piece of software. If you don’t clean up and refactor as you build, you’re left with a clunky mess that no one can (or wants to) fix.
The same thing happens if you hack your way through hiring and management.
I call this HR Debt.
GALA is the Globalization and Localization Association. I had a fun time at GALA 2014 in Istanbul meeting hundreds of translation agencies and other interesting people (and even received a free football shirt). This year I’ll be doing a keynote at the next GALA conference in Seville, March 22-25th. The theme is “Embrace Change. Simplify Solutions.”
Every week or so, I get asked by a startup founder to make an intro to an investor. Normally these startups are pre-funding, so the founders are inexperienced about talking about their company. So their descriptions of their companies suck, which makes it really hard to make an intro even if they’re working on something interesting.
This advice is mainly for founders looking for investor intros, but probably works for any kind of business development.